Question 1

Do I need to book a demo?

Accepted Answer

No — there's nothing to demo that you can't try yourself. Download mise and start your trial today. If you have questions, email us directly at hello@miseapp.com.au.

Question 2

How long does setup take?

Accepted Answer

mise takes a few minutes to set up. Answer a handful of questions about your kitchen and your daily checklist is ready to use. You can also check out our guides.

Question 3

Does mise require additional equipment?

Accepted Answer

No — mise runs entirely on the phone you already have. There's no extra hardware, no special thermometers, no sensors needed today.

Question 4

Can I start using mise right away?

Accepted Answer

Yes — download the app and start your logs today. A few quick questions about your kitchen and your daily checklist is ready to go. It's that simple.

Question 5

Is mise only for bakeries?

Accepted Answer

No — mise works for bakeries, cafés, and coffee shops, plus other independent food businesses like juice bars, market stalls, or food trucks.

Question 6

Does mise replace my Food Safety Supervisor?

Accepted Answer

No. mise supports your compliance record-keeping — your FSS responsibilities stay exactly the same.

Question 7

Can my staff use mise too?

Accepted Answer

Yes. Invite your team and each person logs their own tasks under your kitchen. Team features are available on the mise Pro Plan.

Question 8

Can I export my records at any time?

Accepted Answer

Yes. Whether it's for your own reference or an inspector at the door, export any date range on any plan that you're on.

Question 9

Can I cancel anytime?

Accepted Answer

Yes, anytime, with no lock-in. mise starts with a 14-day free trial, so you can set up your kitchen and get a feel for it before you're charged anything. If you're on a monthly plan, cancelling simply stops the next renewal. If you're on an annual plan, you'll keep full access through the end of your paid term, but annual payments aren't refunded for the unused portion.

Question 10

Can I use mise on iPad?

Accepted Answer

Yes. mise works on iPad.

Question 11

What happens to my records if I lose my phone or get a new one?

Accepted Answer

Nothing — your records live in mise's cloud, not on your device. Sign in on any phone and everything's exactly where you left it.